FAQ

General Information

Newcastle Family Connection, a non-profit charity, was established in 1990 in recognition of the need for programs and support for families in the Clarington area. Over the last few years we have made steady improvements and additions to the services we provide. Currently we offer a recreational dance program for children.

Newsletters and Information Handouts: All newsletters and important information is done electronically via email to our members. It is important to have your current email on file with us to keep up to date with NFC news.  Newsletters are put out several times a season and are loaded with great information. All handouts are posted on the dance bulletin board upstairs at the arena and online at newcastlefamilyconnection.ca  If you have not received any emails by the last week of September, please contact us at nfcdance@hotmail.com to confirm that we have your correct email.

Recital: Newcastle Family Connection presents a year-end show every year. It provides an opportunity for every dancer to participate in this entertaining production. No dancer should miss the opportunity to participate. Rehearsal and recital are usually in April. A no pictures/video safety policy is in place at rehearsal and recital for all audience members.

Refunds: A $10.00  fee will be charged on all refund requests. All refund requests must be in writing. Refunds will be available up to 14 days after classes begin on a pro-rated basis. No refunds will be available after 14 days.

Late Registration Fee: A late registration fee of $10.00 will apply for students registering after the first class.

Multi Child Discount: A 10% discount will apply for the 2nd child and 50% discount for the 3rd and subsequent child(ren) in a family.

Multi Class Discount: A 10% off discount will apply for the second and subsequent classes a child registers in.

Make up Days: You will be notified if a class is canceled due to bad weather conditions or instructor illness. Class will be rescheduled but may not be rescheduled for the same day and time as regular class.

Minimum Number: A minimum number of students is required for a class to continue. A class will be canceled and all fees returned if a minimum number of students do not sign up for a class.If a class is cancelled by NFC, a full refund will be available.

NFS Cheques: "Non-sufficient funds" cheques are subject to a $20.00 service charge and must be replaced with cash.

Bathroom Breaks: Due to the location of the bathroom at the arena, the following conditions apply to students using the bathroom:

      Movement to Music and Creative Dance Classes: The instructor will stop class when a student needs to use the bathroom facilities and the whole class and instructor will accompany the student. If a parent is present, then they will accompany the student instead.

       Grade 1 and Up: A buddy system will be in effect. Two students will go to the bathroom facilities together. Class will continue.

Please have your child use the  bathroom facilities before each class to help ensure a smooth class. If you have any concerns about the bathroom break policy, please contact us.

Drop off and Pick up: The Newcastle Arena hosts many events and groups and is accessible by many people. For safety reasons, your child should be escorted to class and picked up at the classroom door.

Shoes: Gymnastic or dance/ballet shoes will be needed for all classes (including Jazz Hip Hop combo) except Junior, Intermediate and Senior Hip Hop. All Hip Hop classes require indoor running shoes. All students need the appropriate footwear. Sock feet will not be acceptable due to safety reasons. During class any colour shoe is acceptable but black shoes will be needed for recital. Shoes need to be indoor shoes only.

Bodysuits: Bodysuits are not required for classes. Please ensure students are dressed in comfortable, suitable clothes. Shorts and t-shirts are fine for class. Some older students prefer leggings/pants. No jeans. Please make sure any pants/skirts etc. are the appropriate length so students do not trip on them.

Cameras and Video Taping: Due to privacy and safety reasons, camera and video recordings other than by NFC will not be permitted during class or at rehearsal and recital or any other NFC events.

Display of Pictures and Videos: We may use, display or post pictures/videos of dance students for any promotional or display purposes throughout the year